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Patients & Visitors

Patient Focused Care


Grady Memorial Hospital patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Grady Memorial Hospital's teammates focus on exceptional care, close to home.
Grady Memorial Hospital, Five Oaks Family Medical Clinic, Five Oaks Medical Group, Rush Springs Family Medical Clinic, and Tuttle Family Medical Clinic are pleased to announce our new Patient Portal. This interactive web portal will empower patients and their families to take a more active role in their care by providing easy, secure access to their health information and online communication with Clinic staff.
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Patient Information


Privacy Notice - English

Privacy Notice - Spanish

Medical Release of Information

Statement of Permission to Treat


Concerns Regarding Patient Care and Safety


If you have a complaint or concern while in the Hospital or when receiving one of the hospital services, please contact the first available staff member from whom you are receiving the service. The specific nature of the complaint should be stated so that the person fully understands the problem. He or she will attempt to resolve the complaint with you at this time.

If this person is unable to resolve the complaint he or she will refer the issue to the department manager, supervisor or appropriate department director for resolution. The personnel on duty will address each complaint as quickly as possible.

If the concern is not resolved to your satisfaction, you may contact Risk Management (405.779.2201)who will follow up with you on your issues or concerns within no more than 48 hours.

If the concerns cannot be resolved through the Hospital, you are encouraged to contact the agencies listed below.

State Health Department; Phone (405) 271-6576; or write Medical Facilities, OK State Department of Health,
     1000 N.E. 10th Street, Oklahoma City, OK 73117-1299.

Dispose of your Medication Properly

Visitors

Visitors may be limited according to the patient's condition, the patient's wishes, and/or the physician or nurses' discretion.